Information We Collect
When you contact us through our website, chat widget, or by phone, we may collect your name, phone number, email address, and service address in order to respond to your request and provide pool service.
How We Use Your Information
We use your information to:
Respond to quote requests and schedule service
Send appointment reminders and service updates
Send text messages related to your service, including missed-call follow-ups and review requests
Improve our service to you
Text Messaging
By providing your phone number, you consent to receive text messages from Ramz Pool Service related to your service requests, appointments, and account. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP, or get help by replying HELP.
Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with service providers who help us operate our business (such as our scheduling and communication platform), solely to provide our services to you.
Data Security
We take reasonable steps to protect your information but cannot guarantee absolute security of information transmitted online.
Your Choices
You may request to see, correct, or delete the information we have on file for you at any time by contacting us directly.
Contact Us
If you have questions about this privacy policy, contact us at [email protected].